--- title: "FAQ" description: "Find answers to the most frequently asked questions" canonical: https://knowledge.interprefy.com/faq url: https://ai-knowledge.interprefy.com/faq.md last_converted: 2026-07-29T02:55:10.266Z --- 1. [Knowledge Base](https://knowledge.interprefy.com/) 2. [FAQ](https://knowledge.interprefy.com/faq) # FAQ Find answers to the most frequently asked questions - [Interprefy Agent Q&A](https://knowledge.interprefy.com/interprefy-agent-qa) - [What is Interprefy Remote Support?](https://knowledge.interprefy.com/what-is-interprefy-remote-support) - [Does Interprefy offer 2-Factor Authentication?](https://knowledge.interprefy.com/does-interprefy-support-2-factor-authentication) - [How to interpret on Interprefy's soft console](https://knowledge.interprefy.com/how-to-interpret-on-interprefys-soft-console) - [How do Interprefy Captions work?](https://knowledge.interprefy.com/how-do-interprefy-captions-work) - [How do I book interpreting from Interprefy for my MS Teams meetings?](https://knowledge.interprefy.com/how-do-i-book-interprefy-interpreting-for-my-ms-teams-meeting) - [Can I use Interprefy for in-person events?](https://knowledge.interprefy.com/can-i-use-interprefy-for-in-person-events) - [What if the WIFI connection fails?](https://knowledge.interprefy.com/what-if-the-internet-fails) - [Interprefy AI FAQ](https://knowledge.interprefy.com/what-is-interprefy-ai) - [Can Interprefy support interpretation for guided tours?](https://knowledge.interprefy.com/can-interprefy-support-interpretation-for-guided-tours) - [Can I deliver interpretation to a PA system?](https://knowledge.interprefy.com/can-i-deliver-interpretation-to-a-pa-system) - [Can I use AI speech translation in multilingual meetings?](https://knowledge.interprefy.com/can-i-use-ai-speech-translation-in-multilingual-meetings) - [Interprefy Now FAQ](https://knowledge.interprefy.com/interprefy-now-faq) - [What is Interprefy Professional Services?](https://knowledge.interprefy.com/what-is-interprefy-professional-services) - [What is Interprefy project management?](https://knowledge.interprefy.com/what-is-interprefy-project-management) - [What does an operations manager do?](https://knowledge.interprefy.com/what-does-an-operations-manager-do) - [Why has my Interprefy Now session logged everybody out?](https://knowledge.interprefy.com/why-has-my-interprefy-now-session-logged-everybody-out) - [What is Interprefy Training Services?](https://knowledge.interprefy.com/what-is-inteprefy-training-services) - [Where can I download the Interprefy app?](https://knowledge.interprefy.com/where-can-i-download-the-interprefy-app) - [Does Interprefy support human captioning?](https://knowledge.interprefy.com/does-interprefy-support-human-captioning) - [Which captioning languages are available with Interprefy?](https://knowledge.interprefy.com/which-captioning-languages-are-available-with-interprefy) - [How can I get the recording of my event?](https://knowledge.interprefy.com/how-do-i-get-my-recordings) - [Can you record my meeting or event?](https://knowledge.interprefy.com/can-you-record-my-event) - [Does Interprefy work in China?](https://knowledge.interprefy.com/do-interprefy-apps-work-in-china) - [Can I use MT captions in multilingual meetings?](https://knowledge.interprefy.com/can-i-use-mt-captions-in-multilingual-conversations) - [What are the different participant roles in an event held on Interprefy's platform?](https://knowledge.interprefy.com/what-are-the-different-roles-in-an-online-multilingual-event) - [How can I give my audience a choice of caption languages at my onsite event?](https://knowledge.interprefy.com/how-can-i-give-my-audience-a-choice-of-captions-languages-at-my-onsite-event) - [Does Interprefy provide sign language interpreting?](https://knowledge.interprefy.com/does-interprefy-provide-sign-language-interpreting) - [How accurate are automatic captions?](https://knowledge.interprefy.com/how-accurate-are-automatic-captions) - [How does Interprefy source and vet professional interpreters?](https://knowledge.interprefy.com/interpreter-recruitment) - [Can I access Interprefy if my company has strict Firewall Security?](https://knowledge.interprefy.com/access-interprefy-if-company-has-strict-firewall-security) - [Interprefy Clarifier - Frequently Asked Questions](https://knowledge.interprefy.com/interprefy-clarifyer-faq) - [What is latency management?](https://knowledge.interprefy.com/what-is-latency-management) - [Can I get the captions of my event in a file?](https://knowledge.interprefy.com/can-i-get-captions-in-a-file) - [How do I set up Interprefy for a hybrid event?](https://knowledge.interprefy.com/how-do-i-set-up-interprefy-for-a-hybrid-event) - [Which browsers are compatible with Interprefy?](https://knowledge.interprefy.com/which-browsers-are-compatible-with-interprefy) - [How secure is Interprefy?](https://knowledge.interprefy.com/how-secure-is-interprefy) - [What does the Interprefy solution look like on third-party platforms?](https://knowledge.interprefy.com/what-interprefy-looks-like-in-event-platforms) - [How does Interprefy support RTMP Streaming?](https://knowledge.interprefy.com/how-does-interprefy-support-rtmp) - [Can I see a demo of the Interprefy RSI platform?](https://knowledge.interprefy.com/can-i-see-a-demo-of-the-interprefy-rsi-platform) - [Is Interprefy ISO 27001 Certified?](https://knowledge.interprefy.com/is-interprefy-iso-certified) - [In what type of events can I use Remote Simultaneous Interpretation?](https://knowledge.interprefy.com/in-what-type-of-events-can-i-use-remote-simultaneous-interpretation) - [How much does remote simultaneous interpreting cost?](https://knowledge.interprefy.com/how-much-does-rsi-cost) - [Is it possible to use the Interprefy platform with your own interpreters?](https://knowledge.interprefy.com/is-it-possible-to-use-the-interprefy-platform-with-your-own-interpreters) - [Can I get a report of my meeting or event?](https://knowledge.interprefy.com/can-i-get-a-report-of) - [How many languages can Interprefy support in one session?](https://knowledge.interprefy.com/how-many-languages-can-interprefy-support) - [How do I personalise my event URL?](https://knowledge.interprefy.com/how-to) - [Which languages can Interprefy provide interpreting to and from?](https://knowledge.interprefy.com/which-languages-can-interprefy-provide) - [What is the limit of enabled video streams in Connect (Pro)?](https://knowledge.interprefy.com/what-is-the-maximum-amount-of-video-streams-in-connect-pro) - [How far in advance should I contact you to organize my event with RSI?](https://knowledge.interprefy.com/how-far-in-advance-should-i-book-my-interpreting-services) See less ▼ ## Frequently asked AI questions - [What languages can Interprefy AI translate from and to?](https://knowledge.interprefy.com/what-languages-can-interprefy-ai-translate-from-and-to) ## Technical - [What is the sound delay between the speaker and the interpretation on Interprefy’s interpretation platform?](https://knowledge.interprefy.com/what-is-the-sound-delay-between-the-speaker-and-the-interpretation) ## Interpretation Questions - [What is simultaneous interpretation?](https://knowledge.interprefy.com/what-is-simultaneous-interpretation) ## Captions - [How can Interprefy deliver captions to my event?](https://knowledge.interprefy.com/how-can-you-deliver-captions-to-my-event)