--- title: "Interprefy Mobile App User Guide" description: "How to access real-time translation and interpretation services using the Interprefy Mobile App" canonical: https://knowledge.interprefy.com/interprefy-mobile-app-user-guide url: https://ai-knowledge.interprefy.com/interprefy-mobile-app-user-guide.md last_converted: 2026-07-29T04:07:30.580Z --- ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://www.interprefy.com/#organization", "name": "Interprefy AG", "url": "https://www.interprefy.com/", "sameAs": [ "https://www.interprefy.com/" ] }, { "@type": "WebSite", "@id": "https://knowledge.interprefy.com/#website", "url": "https://knowledge.interprefy.com/", "name": "Interprefy Knowledge Base", "publisher": { "@id": "https://www.interprefy.com/#organization" } }, { "@type": "WebPage", "@id": "https://knowledge.interprefy.com/interprefy-mobile-app-user-guide#webpage", "url": "https://knowledge.interprefy.com/interprefy-mobile-app-user-guide", "name": "Interprefy Mobile App User Guide", "isPartOf": { "@id": "https://knowledge.interprefy.com/#website" }, "about": { "@id": "https://knowledge.interprefy.com/interprefy-mobile-app-user-guide#howto" }, "breadcrumb": { "@id": "https://knowledge.interprefy.com/interprefy-mobile-app-user-guide#breadcrumb" }, "primaryImageOfPage": { "@type": "ImageObject", "name": "Interprefy Mobile App user guide interface images" }, "publisher": { "@id": "https://www.interprefy.com/#organization" }, "inLanguage": "en", "description": "Step-by-step guide explaining how attendees can access real-time translation, interpretation and captions using the Interprefy Mobile App." }, { "@type": "BreadcrumbList", "@id": "https://knowledge.interprefy.com/interprefy-mobile-app-user-guide#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Knowledge Base", "item": "https://knowledge.interprefy.com/" }, { "@type": "ListItem", "position": 2, "name": "User guides", "item": "https://knowledge.interprefy.com/" }, { "@type": "ListItem", "position": 3, "name": "For attendees", "item": "https://knowledge.interprefy.com/interprefy-mobile-app-user-guide" } ] }, { "@type": "HowTo", "@id": "https://knowledge.interprefy.com/interprefy-mobile-app-user-guide#howto", "name": "How to access real-time translation and interpretation services using the Interprefy Mobile App", "headline": "Interprefy Mobile App User Guide", "description": "Learn how to download the Interprefy Mobile App, connect to an event, complete two-factor authentication, select audio and caption languages, follow live closed captions, and use key attendee controls.", "inLanguage": "en", "mainEntityOfPage": { "@id": "https://knowledge.interprefy.com/interprefy-mobile-app-user-guide#webpage" }, "publisher": { "@id": "https://www.interprefy.com/#organization" }, "supply": [ { "@type": "HowToSupply", "name": "Mobile device" }, { "@type": "HowToSupply", "name": "Reliable WiFi connection" }, { "@type": "HowToSupply", "name": "Event token or event QR code" }, { "@type": "HowToSupply", "name": "Registered email address or mobile phone number for verification, if two-factor authentication is enabled" } ], "tool": [ { "@type": "HowToTool", "name": "Interprefy Mobile App" } ], "step": [ { "@type": "HowToStep", "position": 1, "name": "Download and install the app", "text": "Download and install the Interprefy app from Google Play or the iOS App Store. If app stores are unavailable in your location, download the APK from the Interprefy app download page." }, { "@type": "HowToStep", "position": 2, "name": "Enter your event token or scan the QR code", "text": "Open the app, enter your event token and click Connect. Alternatively, scan the QR code provided by the event organiser." }, { "@type": "HowToStep", "position": 3, "name": "Complete two-factor authentication if enabled", "text": "Enter your registered email address or mobile phone number to receive a verification code, then enter the code received by email or SMS and submit it." }, { "@type": "HowToStep", "position": 4, "name": "Choose your preferred language audio", "text": "Select your preferred language audio from the options available for your event. Depending on the setup, you may have access to audio translation, captions, or both." }, { "@type": "HowToStep", "position": 5, "name": "Choose your preferred caption language", "text": "Click the CC icon to select your preferred captioning language. This option is available only if captions are enabled for the event." }, { "@type": "HowToStep", "position": 6, "name": "Follow live closed captions", "text": "Click the Captions icon to follow Interprefy's live closed captions." }, { "@type": "HowToStep", "position": 7, "name": "Use additional controls and features", "text": "Use the exit button to disconnect when the session ends. In Settings, the audience access QR code can be scanned by other audience members for quick access. 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[For attendees](https://knowledge.interprefy.com/user-guides#for-attendees) # Interprefy Mobile App User Guide ## How to access real-time translation and interpretation services using the Interprefy Mobile App Please connect your mobile device to a reliable WiFi network for the best live translation app experience. ##### 1. Download and install the Interprefy app from the app store - [Download from Google Play](https://play.google.com/store/apps/details?id=com.interprefy.interprefy&hl=en_GB) - [Download from iOS app store](https://apps.apple.com/us/app/interprefy/id971176635) Alternatively, if your location does not support access to these stores, you can download the APK file directly from our app download page: - [Go to app download page](https://www.interprefy.com/download-interprefy-app) ![MA 1](https://knowledge.interprefy.com/hs-fs/hubfs/Training/MA%201.png?width=330&height=558&name=MA%201.png) ##### 2. Enter your event token and click 'Connect' Alternatively,**event translation and interpretation can also be accessed by scanning the QR code**, provided by the event organiser. ##### 3. If two-factor authentication is active: Enter your registered email address or mobile phone number (format: +41 79 1234567) to receive a verification code: ![MA 3](https://knowledge.interprefy.com/hs-fs/hubfs/Training/MA%203.png?width=330&height=558&name=MA%203.png) Enter the verification code that you have received either via email or text message (SMS) and click 'Submit': ![MA 4](https://knowledge.interprefy.com/hs-fs/hubfs/Training/MA%204.png?width=330&height=558&name=MA%204.png) ##### 4. If captions are available for your event, choose the app mode: 'Audio + Captions' or 'Captions' only ##### 5. Choose your preferred audio language ![MA 05](https://knowledge.interprefy.com/hs-fs/hubfs/Training/MA%2005.png?width=330&height=558&name=MA%2005.png) Please note, only the languages available for your event will be displayed when you log in. Depending on the event configuration, you may have access to audio translation, captions, or both. Selected audio language is automatically assigned as your captioning language. You can change your language preferences inside the app, separately for audio and captions. The Interprefy Mobile App remembers your language preferences the next time you access the event. ### 6. Click on the 'Headphone' icon to change your preferred audio language. Click on the 'CC' icon to select your preferred captioning language ![MA 06](https://knowledge.interprefy.com/hs-fs/hubfs/Training/MA%2006.png?width=330&height=558&name=MA%2006.png) Please note, 'CC' icon is only available if captions are enabled, as per your event setup. ##### Stream overview with selected audio and captioning language ![MA 07](https://knowledge.interprefy.com/hs-fs/hubfs/Training/MA%2007.png?width=330&height=558&name=MA%2007.png) ##### 7. Click on the 'Captions' icon to follow Interprefy's live Closed Captions ![MA 07 02](https://knowledge.interprefy.com/hs-fs/hubfs/Training/MA%2007%2002.png?width=330&height=558&name=MA%2007%2002.png) #### Additional controls and features ##### Disconnect When the session is finished, click the exit button in the top-right corner to leave the session. ![MA 07](https://knowledge.interprefy.com/hs-fs/hubfs/Training/MA%2007.png?width=330&height=558&name=MA%2007.png) ##### Settings Audience access QR code can be scanned by other audience members for quick access. ![MA 8](https://knowledge.interprefy.com/hs-fs/hubfs/Training/MA%208.png?width=330&height=558&name=MA%208.png) ##### Event chat If enabled for your event, 'Chat' icon will appear in the bottom-left corner, click on it to interact with hosts and other meeting participants. ![MA 9](https://knowledge.interprefy.com/hs-fs/hubfs/Training/MA%209.png?width=330&height=558&name=MA%209.png) Want to find out more or need to speak to a sales consultant? 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