---
title: "User Guide for the Interprefy widget on the SpotMe platform"
description: "A step-by-step guide to using the Interprefy widget on your SpotMe event platform."
canonical: https://knowledge.interprefy.com/interprefy-user-guide-widget-spot-me
url: https://ai-knowledge.interprefy.com/interprefy-user-guide-widget-spot-me.md
last_converted: 2026-07-29T04:04:38.648Z
---

1. [Knowledge Base](https://knowledge.interprefy.com/)





    2. [User guides](https://knowledge.interprefy.com/user-guides)




    3. [For attendees](https://knowledge.interprefy.com/user-guides#for-attendees)














# User Guide for the Interprefy widget on the SpotMe platform

## A step-by-step guide to using the Interprefy widget on your SpotMe event platform.

1. Download the recommended browser (Google Chrome or Firefox).

2. Select your preferred language from the drop-down menu. As soon as you select your preferred language, Media Player will be automatically muted.

![](https://knowledge.interprefy.com/hubfs/image-png-Apr-15-2021-08-53-18-08-AM.png)

If you experience issues with the widget such as seeing the login page instead of the channel drop-down or not seeing it at all (only a loading icon) please try this:

1. CLEAR cache data and reload. Links to instructions to do so in each browser:
[Google Chrome](https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en)
[Mozilla Firefox](https://support.mozilla.org/en-US/kb/how-clear-firefox-cache)
[Microsoft Edge](https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09)
2. Switch to another browser.